Staff

Our dedicated staff are here to provide support, compassion, and information to help you through your journey of grief and the celebration of your pet's memories.

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Kara C. Groff Owner/Pet Care Specialist Kara@GroffFuneralHomes.com

Kara C. Groff, third generation funeral director, is the owner and president of Groff Pet Loss Services. In addition she works as the Executive Director at Groff Funeral Homes and Crematory and Meadow Green Memorial Park. She is a 2003 graduate of St. Mary’s High School in Sandusky. Kara received a Bachelor's Degree in Marketing from Xavier University in 2006 and a Masters of Business Administration with a concentration in management from John Carroll University in 2011. She received her Funeral Director's license in 2013. When Kara joined the family business in 2010, she and her father, Leon Groff, saw the great need our community had for a local pet cremation service. Kara's love of animals, along with her entrepreneurial spirit, ensure that Groff Pet Loss Services offers the very best care to pets in the Erie County Ohio area.

Kara grew up with beautiful goldren retreivers as part of her family, and loves to watch her children play with their Miniture Australian Shepherd, Major.  She is a member of St. Mary’s Catholic Church in Sandusky, Sandusky Rotary Club, Plum Brook Country Club, Ohio Cemetery Association, National Funeral Directors Association, and the Pet Loss Professional Alliance. Kara resides in Sandusky, with her children, Macie and Drew.

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Jacquelyn Williams Pet Care Director, Crematory Technician and Certified Pet Bereavement Specialist groffpetloss@gmail.com

Jacquelyn R. Williams joined our team in January of 2020 and works as a Pet Care Specialist at Groff Pet Loss Services, as well as an administrative assistant for our cemetery grounds crew at Meadow Green Memorial Park. She is a 1994 graduate of Elyria West High School, and attended LCJVS in Wellington, OH her senior year for Administrative Services.   She went to LCCC in 1996 to become a certified dental assistant, and worked in the dental field for 22 years. She has also obtained her crematory certification through the state of Ohio and in 2025 earned her Pet Bereavement Specialist Certification. 
 
Jacquelyn has always had a passion for the funeral industry, and her caring personality is a light for the families she serves.  She is an excellent fit for our pet division as her empathy and compassion for pets and their owners runs deep.  Jackie has had pets her whole life, from cats and dogs, to bird and turtles. She currently resides in Milan with her 16 year old maltese/shihtzu dog, Ms. BabyGirl, 4 year old kitty, Nellie, and 2 1/2 year old Maltese, Iris. If she's not at work, you can guarantee they are spending their quality time together!  

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Nellie Purrrrrchasing

Nellie is the 2 1/2 year old Nebelung kitty of Pet Loss Director, Jacquelyn Williams. We run our merchandise purchasing ideas by her...she always agrees with our ideas!

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Iris Puppy Health and Wellness Promoter

Iris, the Maltese puppy of our Pet Director Jacquelyn Williams, is the newest addition to her little fur family. Iris enjoys muddy fields, snack time, playing with her sisters and all of their toys, and poses as the Neighborhood Watch for her hometown. She responds always with a sarcastic side-eye, but is always ready for hugs, snuggles, and kisses. 

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Nigel Ramone Comfort Specialist in training

Nigel is the new 1 year old tiger kitty of our Pet Director, Jacquelyn Williams. He is working on filling the open position of Comfort Specialist. He's still a little wild and crazy, being a baby, but is working on slowing his biscuit making abilities, face holds, and kitty cuddles. :-)  Welcome Nigel!!!

Kara C. Groff

Owner/Pet Care Specialist
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Kara C. Groff, third generation funeral director, is the owner and president of Groff Pet Loss Services. In addition she works as the Executive Director at Groff Funeral Homes and Crematory and Meadow Green Memorial Park. She is a 2003 graduate of St. Mary’s High School in Sandusky. Kara received a Bachelor's Degree in Marketing from Xavier University in 2006 and a Masters of Business Administration with a concentration in management from John Carroll University in 2011. She received her Funeral Director's license in 2013. When Kara joined the family business in 2010, she and her father, Leon Groff, saw the great need our community had for a local pet cremation service. Kara's love of animals, along with her entrepreneurial spirit, ensure that Groff Pet Loss Services offers the very best care to pets in the Erie County Ohio area.

Kara grew up with beautiful goldren retreivers as part of her family, and loves to watch her children play with their Miniture Australian Shepherd, Major.  She is a member of St. Mary’s Catholic Church in Sandusky, Sandusky Rotary Club, Plum Brook Country Club, Ohio Cemetery Association, National Funeral Directors Association, and the Pet Loss Professional Alliance. Kara resides in Sandusky, with her children, Macie and Drew.

Jacquelyn Williams

Pet Care Director, Crematory Technician and Certified Pet Bereavement Specialist
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Jacquelyn R. Williams joined our team in January of 2020 and works as a Pet Care Specialist at Groff Pet Loss Services, as well as an administrative assistant for our cemetery grounds crew at Meadow Green Memorial Park. She is a 1994 graduate of Elyria West High School, and attended LCJVS in Wellington, OH her senior year for Administrative Services.   She went to LCCC in 1996 to become a certified dental assistant, and worked in the dental field for 22 years. She has also obtained her crematory certification through the state of Ohio and in 2025 earned her Pet Bereavement Specialist Certification. 
 
Jacquelyn has always had a passion for the funeral industry, and her caring personality is a light for the families she serves.  She is an excellent fit for our pet division as her empathy and compassion for pets and their owners runs deep.  Jackie has had pets her whole life, from cats and dogs, to bird and turtles. She currently resides in Milan with her 16 year old maltese/shihtzu dog, Ms. BabyGirl, 4 year old kitty, Nellie, and 2 1/2 year old Maltese, Iris. If she's not at work, you can guarantee they are spending their quality time together!  

Nellie

Purrrrrchasing
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Nellie is the 2 1/2 year old Nebelung kitty of Pet Loss Director, Jacquelyn Williams. We run our merchandise purchasing ideas by her...she always agrees with our ideas!

Iris

Puppy Health and Wellness Promoter
photo

Iris, the Maltese puppy of our Pet Director Jacquelyn Williams, is the newest addition to her little fur family. Iris enjoys muddy fields, snack time, playing with her sisters and all of their toys, and poses as the Neighborhood Watch for her hometown. She responds always with a sarcastic side-eye, but is always ready for hugs, snuggles, and kisses. 

Nigel Ramone

Comfort Specialist in training
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Nigel is the new 1 year old tiger kitty of our Pet Director, Jacquelyn Williams. He is working on filling the open position of Comfort Specialist. He's still a little wild and crazy, being a baby, but is working on slowing his biscuit making abilities, face holds, and kitty cuddles. :-)  Welcome Nigel!!!