Staff

Our dedicated staff are here to provide support, compassion, and information to help you through your journey of grief and the celebration of your pet's memories.

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Kara Groff Mesenburg President/Pet Care Specialist

Kara Groff Mesenburg, third generation funeral director, is the owner and president of Groff Pet Loss Services. In addition she works as the Executive Director at Groff Funeral Homes and Crematory and Meadow Green Memorial Park. She is a 2003 graduate of St. Mary’s High School in Sandusky. Kara received a Bachelor's Degree in Marketing from Xavier University in 2006 and a Masters of Business Administration with a concentration in management from John Carroll University in 2011. She received her Funeral Director's license in 2013. When Kara joined the family business in 2010, she and her father, Leon Groff, saw the great need our community had for a local pet cremation service. Kara's love of animals, along with her entrepreneurial spirit, ensure that Groff Pet Loss Services offers the very best care to pets in the Erie County Ohio area.

Kara grew up with golden retrievers as part of her family, and fell in love with Major, her miniature Australian Shepherd, who came as a package with her husband, Josh. She currently works in the office part time, as she is also enjoying the last years at home with her young children before they are in school. She is a member of St. Mary’s Catholic Church in Sandusky, Sandusky Rotary Club, Plum Brook Country Club, Ohio Cemetery Association, National Funeral Directors Association, and the Pet Loss Professional Alliance. Kara resides in Sandusky, with her husband, Josh, and their children, Macie and Drew.

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Kelly R. Groff Manager/Pet Care Specialist & Crematory Technician

Kelly R. Groff is the manager at Groff Pet Loss Services, and helps bring care and comfort to those in our community as they prepare to say goodbye to their furry family members. Kelly works closely with local veterinary clinics and the Erie County Humane Society, and helps to organize community events focusing on aftercare.  She has a passion for working with families and guiding them along their grief journeys.

Kelly attended St. Mary's Central Catholic in Sandusky, and graduated from Browning Academy in 2001. She has taken business classes at BGSU Firelands, and works for the Sandusky Artisans Recovery Community Center as a peer supporter. Kelly is also active in the local recovery community. Her experience in the recovery movement in our community has provided her specialized skills in empathizing and caring for the families experiencing the loss of a pet family member. She resides in Sandusky with her son, Jace.

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Cynthia M. McClung Pet Care Specialist & Grief Support

Cynthia M. McClung is a Pet Care Specialist at Groff Pet Loss Services who also focuses on our pet aftercare programs and grief support. She is also the Cemetery Administrator and Sales Manager at Meadow Green Memorial Park. A "caregiver" by nature, Cindy offers compassion and a listening ear to every family she encounters. Her kind-heart is evident in the way she cares for each and every pet at Groff Pet Loss Services, the same way she has cared for her own family pets and farm animals for much of her life. One of her dearest companions was Reba, a rescue golden retriever, who stayed by her side day and night.

She is a 1982 graduate of Perkins High School in Sandusky. Cindy received an Associate of Liberal Arts degree from Bowling Green State University and a Bachelor of Science from Heidelberg College. She is also a graduate 1998 of LEADS (Leadership, Enrichment and Development Sandusky).

As an accomplished sales professional, event planner and small business owner, Cindy is a recipient of the American Red Cross Clara Barton Honor Award for Meritorious Volunteer Leadership, the Providence Hospital Women of Excellence, the National Public Relations Achievement Award and the National Grassroots Lobbying Award. One of her true passions is agritourism. She operates a seasonal farm market which has been featured on Fox8, New Day Cleveland. Her farm to table signature recipes qualified her as a 2016 Finalist in the Ohio Signature Food Contest.

Cindy is a member of St. Mary’s Catholic Church in Sandusky, past member of the Sandusky Rotary Club and numerous community boards; such as the American Red Cross, American Lung Association and Easter Seals of Erie County. She began working at our Huron location in August 2018.

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Geoffrey A. Cleveland Pet Care Specialist & Crematory Technician

Geoffrey A. Cleveland is part of the Groff Pet Loss Services team, working as a Pet Care Specialist and Crematory Technician, as well as being on the Meadow Green Memorial Park Cemetery Grounds Maintenance Crew. He is a 1998 graduate of Huron High School and attended Bowling Green State University where he studied sociology and communications. He is also a Certified Peer Recovery Supporter. He began working for Groff Pet Loss Services and Meadow Green Memorial Park Cemetery in 2018.

Geoff has always been an animal lover. As a child, his family included huskies, beagles, three cats and a bearded dragon. As an adult, one of his best buddies was his westie, Dexter. His compassion and connection with families brings comfort to those who work with him. Geoff is active in the recovery community. He resides in Sandusky.

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Allen Jenkins Licensed Crematory Operator

Allen Jenkins is a Licensed Crematory Operator and the Maintenance Manager for all of the Groff Family Services Divisions. He has been with the company since 2011 and can be seen working at the funeral home, Groff Pet Loss Services, or with the cemetery grounds maintenance crew. He is a 1981 Sandusky High School graduate. He retired from Public Service.

Allen prides himself in his attention to detail, especially when working as a crematory operator. His goal at Groff Pet Loss Services is to be able to provide a high level of reassurance to all of the pet lovers with whom he has the privilege of working. He is a member of the American Legion. He has 3 children and 2 grandchildren, and resides with his wife Kristin in Sandusky.

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Rocky Brubaker General Manager

Rocky is a senior German Shepherd, who loves attention and being in charge. He enjoys swimming, walks, playing fetch, and just spending time with his family. Although he appears to have a serious demeanor, he is great with kids and is always ready for a belly rub! In addition to being a part of the Groff Pet Loss Services staff, Rocky has also made appearances at the annual Stein Hospice Camp Good Grief with his owner, Funeral Director Kyle Brubaker. Rocky provides comfort to the campers as they ask important questions about funerals.

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Major Mesenburg Human Resources Manager

Major Mesenburg is a miniature Australian Shepherd who takes care of his humans, Funeral Director Kara Groff Mesenburg and family. Major is a protective ladies man, always snuggling up to the women in his life. He loves walks, napping in the sunshine, and going outside to receive a treat, even when he doesn’t do “his business”. Major generally works after hours because he barks loud orders, especially when meeting new people!

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Bodhi Phillips Accounting Manager

Bodhi is an Australian cattle dog, and although he has a serious side, he loves running wild on Kelley's Island! He is a momma's boy, and his momma, Kathleen Phillips, who is currently enrolled in mortuary science school, couldn't be more proud. Bodhi enjoys playing fetch with any and all toys, especially with his Dad, Pete, at the dog park.  Bodhi also has to be watched very closely because he has a bit of a mischievous side.

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Mary McClung - Groff Customer Service Manager

Mary is a rescue cat who is the "Queen" of her home. She likes to be in charge, and enjoys finding high places to perch so she can keep an eye on her owners, Cemetery Administrator Cindy McClung, Groff Pet Less Services Manager Kelly Groff, and baby Jace. Her favorite part of the day is playing in the shower with the leftover water, and any time it is quiet to she can sleep.

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Runner McClung -Groff Custodial Services Manager

Runner is rescue cat and the youngest employee at Groff Pet Loss Services. She can be sneaky and sometimes causes a bit of trouble. She likes to roam and escape whenever she sees an opportunity, so it's important that her owners, Cindy and Kelly, keep a close eye on her. Runner also likes to pick on "Queen Mary," spend most of her time in the kitchen and bathroom, but does allow baby Jace to snuggle up with her for afternoon naps.

Kara Groff Mesenburg

President/Pet Care Specialist
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Kara Groff Mesenburg, third generation funeral director, is the owner and president of Groff Pet Loss Services. In addition she works as the Executive Director at Groff Funeral Homes and Crematory and Meadow Green Memorial Park. She is a 2003 graduate of St. Mary’s High School in Sandusky. Kara received a Bachelor's Degree in Marketing from Xavier University in 2006 and a Masters of Business Administration with a concentration in management from John Carroll University in 2011. She received her Funeral Director's license in 2013. When Kara joined the family business in 2010, she and her father, Leon Groff, saw the great need our community had for a local pet cremation service. Kara's love of animals, along with her entrepreneurial spirit, ensure that Groff Pet Loss Services offers the very best care to pets in the Erie County Ohio area.

Kara grew up with golden retrievers as part of her family, and fell in love with Major, her miniature Australian Shepherd, who came as a package with her husband, Josh. She currently works in the office part time, as she is also enjoying the last years at home with her young children before they are in school. She is a member of St. Mary’s Catholic Church in Sandusky, Sandusky Rotary Club, Plum Brook Country Club, Ohio Cemetery Association, National Funeral Directors Association, and the Pet Loss Professional Alliance. Kara resides in Sandusky, with her husband, Josh, and their children, Macie and Drew.

Kelly R. Groff

Manager/Pet Care Specialist & Crematory Technician
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Kelly R. Groff is the manager at Groff Pet Loss Services, and helps bring care and comfort to those in our community as they prepare to say goodbye to their furry family members. Kelly works closely with local veterinary clinics and the Erie County Humane Society, and helps to organize community events focusing on aftercare.  She has a passion for working with families and guiding them along their grief journeys.

Kelly attended St. Mary's Central Catholic in Sandusky, and graduated from Browning Academy in 2001. She has taken business classes at BGSU Firelands, and works for the Sandusky Artisans Recovery Community Center as a peer supporter. Kelly is also active in the local recovery community. Her experience in the recovery movement in our community has provided her specialized skills in empathizing and caring for the families experiencing the loss of a pet family member. She resides in Sandusky with her son, Jace.

Cynthia M. McClung

Pet Care Specialist & Grief Support
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Cynthia M. McClung is a Pet Care Specialist at Groff Pet Loss Services who also focuses on our pet aftercare programs and grief support. She is also the Cemetery Administrator and Sales Manager at Meadow Green Memorial Park. A "caregiver" by nature, Cindy offers compassion and a listening ear to every family she encounters. Her kind-heart is evident in the way she cares for each and every pet at Groff Pet Loss Services, the same way she has cared for her own family pets and farm animals for much of her life. One of her dearest companions was Reba, a rescue golden retriever, who stayed by her side day and night.

She is a 1982 graduate of Perkins High School in Sandusky. Cindy received an Associate of Liberal Arts degree from Bowling Green State University and a Bachelor of Science from Heidelberg College. She is also a graduate 1998 of LEADS (Leadership, Enrichment and Development Sandusky).

As an accomplished sales professional, event planner and small business owner, Cindy is a recipient of the American Red Cross Clara Barton Honor Award for Meritorious Volunteer Leadership, the Providence Hospital Women of Excellence, the National Public Relations Achievement Award and the National Grassroots Lobbying Award. One of her true passions is agritourism. She operates a seasonal farm market which has been featured on Fox8, New Day Cleveland. Her farm to table signature recipes qualified her as a 2016 Finalist in the Ohio Signature Food Contest.

Cindy is a member of St. Mary’s Catholic Church in Sandusky, past member of the Sandusky Rotary Club and numerous community boards; such as the American Red Cross, American Lung Association and Easter Seals of Erie County. She began working at our Huron location in August 2018.

Geoffrey A. Cleveland

Pet Care Specialist & Crematory Technician
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Geoffrey A. Cleveland is part of the Groff Pet Loss Services team, working as a Pet Care Specialist and Crematory Technician, as well as being on the Meadow Green Memorial Park Cemetery Grounds Maintenance Crew. He is a 1998 graduate of Huron High School and attended Bowling Green State University where he studied sociology and communications. He is also a Certified Peer Recovery Supporter. He began working for Groff Pet Loss Services and Meadow Green Memorial Park Cemetery in 2018.

Geoff has always been an animal lover. As a child, his family included huskies, beagles, three cats and a bearded dragon. As an adult, one of his best buddies was his westie, Dexter. His compassion and connection with families brings comfort to those who work with him. Geoff is active in the recovery community. He resides in Sandusky.

Allen Jenkins

Licensed Crematory Operator
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Allen Jenkins is a Licensed Crematory Operator and the Maintenance Manager for all of the Groff Family Services Divisions. He has been with the company since 2011 and can be seen working at the funeral home, Groff Pet Loss Services, or with the cemetery grounds maintenance crew. He is a 1981 Sandusky High School graduate. He retired from Public Service.

Allen prides himself in his attention to detail, especially when working as a crematory operator. His goal at Groff Pet Loss Services is to be able to provide a high level of reassurance to all of the pet lovers with whom he has the privilege of working. He is a member of the American Legion. He has 3 children and 2 grandchildren, and resides with his wife Kristin in Sandusky.

Rocky Brubaker

General Manager
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Rocky is a senior German Shepherd, who loves attention and being in charge. He enjoys swimming, walks, playing fetch, and just spending time with his family. Although he appears to have a serious demeanor, he is great with kids and is always ready for a belly rub! In addition to being a part of the Groff Pet Loss Services staff, Rocky has also made appearances at the annual Stein Hospice Camp Good Grief with his owner, Funeral Director Kyle Brubaker. Rocky provides comfort to the campers as they ask important questions about funerals.

Major Mesenburg

Human Resources Manager
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Major Mesenburg is a miniature Australian Shepherd who takes care of his humans, Funeral Director Kara Groff Mesenburg and family. Major is a protective ladies man, always snuggling up to the women in his life. He loves walks, napping in the sunshine, and going outside to receive a treat, even when he doesn’t do “his business”. Major generally works after hours because he barks loud orders, especially when meeting new people!

Bodhi Phillips

Accounting Manager
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Bodhi is an Australian cattle dog, and although he has a serious side, he loves running wild on Kelley's Island! He is a momma's boy, and his momma, Kathleen Phillips, who is currently enrolled in mortuary science school, couldn't be more proud. Bodhi enjoys playing fetch with any and all toys, especially with his Dad, Pete, at the dog park.  Bodhi also has to be watched very closely because he has a bit of a mischievous side.

Mary McClung - Groff

Customer Service Manager
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Mary is a rescue cat who is the "Queen" of her home. She likes to be in charge, and enjoys finding high places to perch so she can keep an eye on her owners, Cemetery Administrator Cindy McClung, Groff Pet Less Services Manager Kelly Groff, and baby Jace. Her favorite part of the day is playing in the shower with the leftover water, and any time it is quiet to she can sleep.

Runner McClung -Groff

Custodial Services Manager
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Runner is rescue cat and the youngest employee at Groff Pet Loss Services. She can be sneaky and sometimes causes a bit of trouble. She likes to roam and escape whenever she sees an opportunity, so it's important that her owners, Cindy and Kelly, keep a close eye on her. Runner also likes to pick on "Queen Mary," spend most of her time in the kitchen and bathroom, but does allow baby Jace to snuggle up with her for afternoon naps.